About us
Who We Are
FunPetMall is an independent online brand specializing in custom‑made pet keepsakes for pet parents around the world. Our day‑to‑day operations are run by an in‑house team of artists and customer‑service staff focused entirely on pet‑photo custom products.
We understand how deep the bond is between people and their companion animals. Whether you are celebrating joyful moments with your living pet or holding onto precious memories after they pass away, our goal is to turn your beloved pet’s photograph into a tangible, meaningful memento you can hold and keep. We are not simply selling merchandise; we create personalized tributes that honour each pet’s unique look and personality.
Our Story & Why We Started
Many members of our team are pet owners. We know how heartbreaking it can be to lose a pet, and how hard it is to find well‑made personalised keepsakes that truly look like your own pet — not generic template art.
That is why we built FunPetMall: to give pet parents an accessible way to get custom items created from their real pet photos. We reject mass‑produced generic templates. Every item starts from your actual pet photograph, with focus on capturing your pet’s individual features rather than one‑size‑fits‑all artwork.
How We Work To Keep Your Pet’s True‑to‑Life Likeness
Our artists focus specifically on pet‑related custom work. When we receive your reference photos, our team carefully studies facial shapes, eye details, fur markings, and special little expressions unique to your pet.
We produce a design preview and send it to you for review before any item goes into production. This gives you the chance to check likeness and point out details that need adjustment. Your feedback on the preview is our most important tool to make sure the final result resembles your pet as closely as possible.
Real‑World Work Examples
You can view real customer‑finished examples created from customer‑submitted pet photos inside our Stories page. Those galleries showcase finished keepsakes made with real‑life pet reference photos from our customers. Every case reflects individual pets’ looks based on the photos provided by pet parents.
Our Promise to You
We treat every submitted pet photo and custom request with care and respect.
We set realistic expectations for design previews, production timelines and after‑sales support and avoid over‑promising outcomes we cannot deliver.
If products arrive with production‑caused defects or do not match your final approved preview, we stand behind our re‑creation guarantee.
Want to know exactly how your custom order moves from photo to finished keepsake? Please visit our How It Works page for full step‑by‑step order process.
Contact Information
If you have brand‑related questions, business‑cooperation inquiries or general feedback, please reach out to our support team via our contact page.
